What is onboarding?

The onboarding process is the process of introducing new employees into the company. New employees are virtually brought on board and are ideally prepared for the upcoming activity. Having an onboarding process benefits the company as well as the new hire. Employees get the chance to get a productive start in the company and employers benefit from an employee who can actively support the company from day one without going through a long and unstructured training.

The importance of an onboarding process

Many companies believe that employee retention and engagement are a given. After recruiting new colleagues, many managers believe the employee cycle is done. This is not true. The fact is that an effective onboarding process makes up for a 25% increase of employee retention increase and increments in new employees’ productivity of up to 11%. What’s more, over 40% of employees who do not undergo an onboarding process can wait up to a week for them to be productive.

Onboarding also has a direct impact on employee turnover. Companies offering a structured onboarding process can keep up to 90% of their new hires. Not surprisingly, the probability of retaining these employees for 3 years increases by a whopping 69%.

How to create a structured onboarding process

The numbers mentioned above talk for themselves on the importance of having a structured onboarding process. A quality onboarding process can be split up into four important areas:

  • Before the new hire’s first day
  • New hire’s first day
  • First tasks for new hires
  • The first 4 weeks

Onboarding new employees: Before the new hire’s first day

Before the first day of work, a company must make every effort to welcome the employee and enable a productive start. This includes setting up the workplace, providing the computer or laptop, creating the email address, and creating access credentials for tools and softwares. Setting up a meeting with the team the new hire will join to inform them about the new hire’s arrival must not be forgotten. This will enable the team to create a training plan and assign responsibilities ahead of the new hire’s arrival. As a last step, a welcome email from the management should be sent upon the new employee’s arrival to give them a feeling of belonging.

Onboarding new employees: New hire’s first day

The first working day sets the course for a successful cooperation between employee and employer. Show employees their new workplace and pass them important documents, access rights and company policies for reading, as well as an office key or ID card. An office tour and a an introduction to the team should be on the agenda. Ideally, they should get to know their team better during lunch.

Onboarding new employees: First tasks for new hires

Nothing is worse than not knowing what to do on the first day of work. Clear checklists are far more impressive here than a laissez-faire attitude and increasing boredom. The first tasks plan should include goals and clearly defined tasks.

Onboarding new employees: The first 4 weeks

Many employees leave a company during their first weeks of employment. This can be prevented by encouraging and challenging new employees. In addition to being trained by colleagues, there should be regular feedback discussions with the supervisor. Feedback talks spark motivation and gives the employee a feeling of being an important part of the team.

Why an onboarding process benefits companies and employees

The benefits of onboarding new employees are plentiful. An onboarding process for new employees can be implemented in a structured and transparent manner. Companies can delegate the onboarding process to the most appropriate employees. By delegating the workload, the onboarding process can be done in a quick and thoughtful manner. It is no longer up to an employee to take care of the entire training of a new employee. Laying out tasks clearly with onboarding checklists will increase transparency and efficiency. What’s more, an onboarding process will lead to a productive start and employer branding will be positively impacted. Not to mention a reduced employee turnover as a result.

All onboarding benefits at a glance

With a structured onboarding process, companies can welcome new employees right. The productivity of existing and new employees will increase.

  • Optimal welcoming for new employees
  • Productive start for new employees
  • Time-saving processes to train new colleagues
  • Clearly assigned responsibilities and tasks
  • Integration of new employees
  • Decreased employee turnover
  • Positive employer branding
  • Smooth integration into the company

Having a quality onboarding process is known to reduce employee turnover, while increasing employee loyalty. Investing in an onboarding process should be included as a part of a long-term HR strategy in every company.

Onboarding new employees with kiwiHR

The onboarding process with kiwiHR is based on ready-to-use onboarding checklists, which include everything a new hire needs for a smooth integration into the company. Delegate tasks among your employees, set deadlines if necessary, and be ready to welcome new employees.

You can try kiwiHR for free in a 14 day trial or arrange an online demo with one of our product experts. Start today and benefit from the ever-increasing functionalities of kiwiHR.


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